FAQ'S

Q: What is the purpose of the IceTrek snow melting mats?

IceTrek snow melting mats are designed to prevent snow and ice accumulation on walkways, driveways, passageways and stairs, providing a safe, slip-free surface for you and your pets to walk on and restore confidence during winter conditions.

Q: How do IceTrek snow melting mats work?

IceTrek mats, once properly set up, heat up to melt ice and snow at a rate of 2 inches per hour ensuring that walkways and stairs remain clear even during heavy snowfall.

Q: Can IceTrek mats be driven on?

IceTrek mats are not rated to bear the weight of vehicles and are not recommended as drive way snow mats.

Q: Do IceTrek mats require special installation?

No, IceTrek mats are designed for easy, hassle-free setup. Simply place them on your desired surface, plug them into our GFCI power unit for safe operation, and you’re all set. The mats can be daisy-chained together to create a seamless and customized solution for your walkway. No costly installation required.

Q: How much does it cost to use IceTrek rubber snow melting mats?

IceTrek mats are a smart investment in safety and efficiency. They are designed to be energy-efficient, costing approximately 2 cents per hour to operate—about the same as running a few household light bulbs. Simply turn them on before or during snowfall to keep your pathways clear and safe.

Q: What happens to the water when the snow melts on the IceTrek mats?

When snow melts on the IceTrek mat, the resulting water is effectively managed through the mat’s design. The water typically drains off the mat’s surface or evaporates, depending on the surface it's placed on and the surrounding conditions. The mats are designed to handle this drainage efficiently, ensuring that melted snow doesn’t pool or create additional hazards.

Q: Can the residual water from melted snow create a hazard?

No, IceTrek mats are equipped with non-slip treading, which helps prevent slip hazards. The design ensures that water from melted snow either evaporates or drains off safely, so you can count on the mats to maintain a secure surface.

Q: How long can IceTrek mats be left outside?

IceTrek mats are built for durability and are designed to remain outdoors throughout the winter season. There's no need to remove them after each use; they can withstand harsh weather conditions and continue to perform effectively.

Q: Do IceTrek mats come with a warranty?

Yes, IceTrek mats are backed by a 2-year warranty. For details on the warranty and terms of the warranty, please click here or contact IceTrek's customer service.

Q: Are IceTrek mats safe for all types of surfaces?

Yes, IceTrek mats are designed to be safely used on most outdoor surfaces, such as concrete, asphalt, wood, and more. However, please be aware that if your patio, walkway, or stairs are exposed to significant heat, there is a risk of discoloration or staining. This can affect all types of surfaces, including concrete, stone, wood, sealed pavement, and brick. To minimize this risk, we recommend placing a thin layer of insulation, such as outdoor carpets, thin plywood, artificial grass, or EPDM foam mats, between the heated mats and the surface. These insulating materials can help prevent direct contact with the heat and protect your surfaces.


For any additional questions or specific concerns, please reach out to use at info@icetrek.ca