Contact information

Immediate Assistance Needed or have General Inquiries? 
You can contact us via phone or email for prompt support between the hours of 9 am - 5pm Monday to Friday. 1-877-411-0053 or info@icetrek.ca

After Hours Support
Contact Us via Email at info@icetrek.ca

General Inquiries:
Curious about how our heated mats function, their operational costs, or have other general questions? Get swift responses by emailing: info@icetrek.ca or filling out our Contact Form Here

Order Status and Tracking:
For updates on your order, tracking your shipment, or questions about refunds, contact us at: orders@icetrek.ca

Technical Support:
Experiencing difficulties with your mats, such as heating issues or connectivity problems? We’re here to help at: info@icetrek.ca